Privacy Policy for Delta Joinery Ltd

Privacy Policy

Last Updated: August 2024

At Delta Joinery Ltd., I am committed to protecting your privacy and ensuring that your personal data is handled in accordance with the General Data Protection Regulation (GDPR) and other relevant UK laws. This Privacy Policy explains how I collect, use, and safeguard your personal information when you visit my website, contact me, or engage my services.

1. Information I Collect

I may collect the following types of personal information:

Contact Information: Name, email address, phone number, and postal address when you fill out a contact form, request a quote, or communicate with me.
Usage Data: Information about your interaction with my website, including your IP address, browser type, pages visited, and time spent on the site.
Cookies: I use cookies to enhance your experience on my website. Cookies are small data files stored on your device that help improve site functionality and user experience.

2. How I Use Your Information

I may use your personal information for the following purposes:

To Provide Services: To respond to enquiries, provide quotes, and deliver the services you request.
To Improve My Website: To analyse site usage and improve the functionality and user experience of my website.
To Communicate: To send you updates, promotional offers, and other information that may be of interest to you. You can opt out of receiving marketing communications at any time.

3. Legal Basis for Processing Your Data

Under GDPR, I must have a lawful basis for processing your personal data. The lawful bases I rely on include:

Contractual Obligations: Processing necessary to fulfil a contract, such as providing a service or quote.
Legitimate Interests: Processing necessary for my legitimate interests, such as improving my services or maintaining security, where these interests are not overridden by your rights.
Consent: Where you have provided clear consent for me to process your personal data for specific purposes.

4. Sharing Your Information

I do not sell, trade, or otherwise transfer your personal information to outside parties unless required by law or necessary to provide my services (e.g., sharing your address with a delivery service).

5. Data Security

I implement appropriate security measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and I cannot guarantee absolute security.

6. Your Rights Under GDPR

Under GDPR, you have the following rights:

Access: Request a copy of the personal information I hold about you.
Rectification: Request corrections to any inaccurate or incomplete information.
Erasure: Request the deletion of your personal information, subject to legal obligations.
Restriction: Request the restriction of processing your personal data under certain circumstances.
Objection: Object to the processing of your personal data, particularly for direct marketing purposes.
Data Portability: Request the transfer of your data to another organisation or directly to you, in a structured, commonly used, and machine-readable format.

To exercise any of these rights, please contact me at andy@deltajoinery.com.

7. Data Retention

I will only retain your personal information for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

I use cookies and similar tracking technologies to track the activity on my website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some parts of my website.

9. Changes to This Privacy Policy

I may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. I encourage you to review this Privacy Policy periodically to stay informed about how I am protecting your information.

10. Contact Information

If you have any questions or concerns about this Privacy Policy or your data protection rights, please contact me at:

Delta Joinery Ltd.

Email: andy@deltajoinery.com
Phone: +447955 201 198
Address: 27 Station Road, Uphall, West Lothian, EH52 5DX